• Cumulative as well as Non-Cumulative schemes are available for deposits.

• In a 'Non- Cumulative scheme' the interest is payable on periodic basis. In ‘'Cumulative deposit scheme', the interest is payable at the time of maturity along with the principal.

• Deposit will be accepted in multiples of ₹ 1,000/- subject to a minimum amount of ₹ 5,000/- for cumulative deposit and ₹ 10,000/- for non-cumulative deposit.

• We have Monthly/Quarterly/Half Yearly and Yearly option for payment of interest.
• The interest is directly credited to the bank account via NEFT (National Electronic Fund Transfer)

• In a Non-cumulative scheme the interest will be credited on the Last day of every month in case of Monthly, Last day of March/June/September and December in case of Quarterly, Last day of March and September in case of Half-Yearly and Last day of March in case of Yearly.
• The first interest will be paid on the last day of the subsequent month in which the FD is processed E.g. If the customer has initiated the FD on 20th March and has requested for a monthly interest, the same will be paid on the subsequent month end that is 30th Apr.

• You can open a fixed deposit with the Company for a minimum tenure of 12 months to maximum tenure of 60 months.

• The amount can be tendered by means of A/c payee Cheque/DD issued in favor of SHRIRAM TRANSPORT FINANCE COMPANY LIMITED.
• An application for the deposit should be made on the prescribed form.[ Click here to download form ]

• The public fixed deposit schemes of NBFCs are subject to the directions issued by the Reserve Bank of India under Non-Banking Financial Companies Acceptance of Public Deposits (Reserve Bank) Directions, 2016.

• We accept investments from Individuals, Company, Partnership Firms, Hindu Undivided Family (HUF), Trust and Foundations, Unincorporated Associations or Body of Individuals

• Power Of Attorney (POA) holder can sign the deposit application form

• Yes. You can make a deposit in the name of minor provided such minor is represented by his natural or legal guardian and the Application Form for the deposit is signed by the natural/Legal Guardian, on behalf of the minor. All communication in relation to the deposit shall be addressed to the guardian.

• Yes, Maximum of three people can maintain a joint Fixed Deposit which would be payable to "Anyone or Survivor" or “First or Survivor/s”. In case of “Anyone or Survivor”, on maturity, the deposit receipt can be discharged by anyone of the depositors. However, for a premature payment and loan all the depositor’s signatures are required. If the depositor is minor, only natural or legal guardian can be the joint holder.

• Through nomination facility, the depositor may nominate a person to whom the Company has to pay the deposit amount in case of death of the depositor. For availing this facility, you should fill the nomination details in the appropriate space provided in the application form.

• You need to send valid Address proof along with Address/Contact Change Request Letter in prescribed format [Click here to download Address/Contact Change Request Letter] to FD processing centre. On the receipt of the details, the changes will be updated in our records within 7 working days.

• Customer would need to submit the bank details in prescribed format [Click here to download Bank Details/Tax Status change Request Letter]. He also needs to submit a valid ID proof copy along with a personalized cancelled cheque (with his name printed), if not personalized, then bank statement of the same account is needed. In case of corporate a Board resolution for change in bank account details also is to be submitted.

• Yes, a Trust may invest in our deposits.
• If the trust is not registered OR not willing to be registered in future, a letter duly signed by Authorized Signatories stating the Trust is not registered & not willing to be registered in future is required.


• Please note STFC is not registered U/S 11(5) of income tax act, hence Charitable Trust may invest in the FD of the Company at THEIR OWN RISK. Please also note that all Trust investments are not exempted under the Indian Income Tax Act, 1961. There are different types of Trusts. Private trusts shall be treated like any individual for accepting deposits in our Company.


• Some Trusts get specific tax exemption/lower tax rate on investments applicable to our Company, so such specific exemption letter from the Income Tax Department is needed along with the investment. However, Charitable Trusts are those which have to register themselves u/s -12AA of the Income tax Act 1961. The income of such trusts is completely exempt from income tax provided that they strictly comply with the provisions of Sections 11 to 13 of the Income tax Act. One of the conditions prescribed by the Act is in respect of the forms and modes of investing or depositing the funds as per Sec.11 (5). Deposits and debentures of Shriram Transport Finance Company Limited do not come under the various avenues of investment mentioned in Sec.11 (5). Any charitable trust which does not invest the funds in any form and mode mentioned in that Section will lose the exemption granted to them.

• There will be absolutely no changes for the existing deposits as we are obliged to pay the contracted rate till its maturity as per the current rules.
• The revised rates will apply only to fresh deposits and renewals made on or after the date from which the new rates are applicable.

• If the estimated annual interest paid/credited or likely to be credited/paid on the deposit/s exceeds or is likely to exceed ?5,000 /- during the financial year (i.e. year 2016-17), it is obligatory on the part of the deductor of tax to deduct income tax at source. However, to avoid such deduction of Tax, the investors can furnish self-declaration in Form 15G/H or by submitting the Exemption certificate from the respective Income Tax Authority for every financial year before begining of that financial year.

• Form 15G/15H is a self declaration by the depositor which can be obtained from the company or to download [15G (For Depositors below 60 years of age). / 15H (For Depositors whose age is 60 years and above] It is a self declaration which needs no attestation by anybody except in the case of Left Hand Thumb impression which needs to be attested by a Gazette Officer/Bank Official. It should be furnished in Duplicate

• Declaration in the Form 15G can be made by an individual or a person (not being a company or firm). Hence, a company or Firm cannot submit declaration in the Form 15G or in the Form 15H. Form 15G is meant for Resident Individual who is below 60 years of age. 15H is meant for Senior Citizens i.e. Resident Individual who is of 60 years of age or more at the time of placing the deposit.


• Form 15G:


• Eligibility for 15G in case of individuals:-
• The Individual should be less than 60 years of age at the time of furnishing the declaration. The total income during the financial year (i.e. year 2016-17) should not exceed the basic exemption limit as per income tax i.e. ₹250,000/-. If the total income during the financial year exceeds or is likely to exceed ₹ 250,000/- then the individual cannot submit Form 15G.


• Eligibility for 15G if in case of persons other than Individuals:-
• 15G can be submitted by a HUF, Association of persons, Body of individuals & Artificial Juridical Persons, if the total income during the financial year (i.e. year 2016-17) does not exceed the basic exemption limit as per the income tax i.e. ₹ 250,000/-.

• No. Since there may be changes in the Income Tax Laws, the Form 15G/H is required at the beginning of each financial year or at the time of deposit, wherever applicable.

• For the tax deducted at source, Tax deduction certificates in the prescribed Form 16A giving details of the tax remitted to the Govt. etc. will be sent on quarterly basis if the deposit is under quarterly scheme, half -yearly basis for deposit under half yearly scheme and at the end of the year in case of Yearly scheme and cumulative deposits.


• TDS certificate in Form 16A are generated quarterly on the basis of details provided in the quarterly TDS statement filed by the deductor of Tax in TIN (Tax Information Network). For deduction of tax at source, TDS certificate in Form 16A will be generated by the company through TIN central system and which is downloaded from TIN website with a unique TDS certificate number and shall be authenticated by using the digital signature.

• The address printed on the TDS certificate will be the address registered with Income Tax Department at the time when you had made an application for PAN. If your current communication address is different from the address given for PAN card application then please change the address through NSDL or UTIITSL.

• TDS certificate will be dispatched on:
• Q1- Last week of July
• Q2- Last week of October
• Q3- Last week of January
• Q4- Last week of May

• All deposits held in the same name and same PAN, will be clubbed together under one customer folio for the purpose of calculation of income tax.

• According to the Direction of the RBI, a deposit receipt cannot be prematurely closed before three months from the date of Deposit/ renewal except in case of death of depositor.
• Premature withdrawal can be made after 3 months from the date of deposit/renewal
• The prematurity payment norms are as under:

After 3 months but before 6 months	No interest*
After 6 months but before the date of maturity	The interest payable shall be 2% lower than the interest rate applicable to a deposit for the period for which the deposit has run or if no rate has been specified for that period, then 3% lower than the minimum rate at which deposits are accepted by the company*
*The above rates are also applicable for premature repayment in the case of death of a depositor

• The premature withdrawal of any FD is allowed at the sole discretion of the company. For seeking prematurity withdrawal original deposit receipt duly discharged on ₹ 1/- revenue stamp along with a request letter for prematurity withdrawal and a cancelled cheque leaf should be submitted.

• Premature payments will be made to the first depositor only.

• As per the provisions of income tax, every person receiving any sum or income from which tax would be deducted should furnish his PAN to the person deducting the tax. Please note if PAN is not furnished then form 15G/H or any other Exemption Certificate submitted will be invalid and tax will be deducted at the higher rate as applicable.


• In the absence of PAN, no credit of the tax deducted shall be available in Form 26AS on the NSDL website. Also if PAN is not submitted, no TDS certificate will be generated from TIN website for the tax deducted by the company.

• Deposit will be paid back only to the corresponding bank account updated in the records of STFC

• Yes. The payment can be sent directly to the depositor’s bank.

• Subject to the FD scheme being open, the deposit may be renewed on maturity by submitting a duly filled fresh FD Application Form. It is necessary that the fresh FD Application Form should be submitted along with the duly discharged old FD receipt with revenue stamp of requisite value. The renewal will be subject to the terms and conditions of the FD scheme as applicable on the maturity date of the old deposit.

• FD is non- transferable.

• Loan may be granted against Deposit up to 75% of the deposit amount. Loan will be given to any depositor who has live FD in our company which is more than 3 months old .The FDR will be marked with lien against the release of the loan. However, granting of loan will be at the sole discretion of the company. No loan will be granted against Minor.


• The Loan interest rate is two percent points above the interest rate payable on the deposit.

• In the event of loss of the Fixed Deposit Receipt / Interest warrant, the Company should be immediately informed about the loss. The Company may issue a duplicate Fixed Deposit Receipt / Interest warrant, subject to non-encashment of the original instrument, upon receipt from the depositor a 'letter of loss of instrument' and an Indemnity Bond in the prescribed format signed by all Deposit holders- [Click here to download Format of Indemnity] to its satisfaction and after compliance with such other formalities as may be required by the company.

• Disputes, if any, arising in connection with STFC FDs, will be subject to jurisdiction of Court at city of Chennai.

• No. Though the fixed deposits of the Company are within its regulatory framework, RBI does not undertake any responsibility for the repayment of deposits/discharge of liabilities by the company. The depositor is advised to satisfy himself about the financial position and all relevant aspects before placing his deposit.

• An attested copy of Death certificate, Term Deposit Receipts, Will or testamentary disposition, if any, or an attested copy of Legal Heirship Certificate issued by a Tahsildar /corporations.

• Fixed Deposits from NRI’s are discontinued with effect from 2nd January 2017.

• Yes, you can invest online by logging on to http://www.stfc.in.

To apply for an ShriRam Credit Card you can:

• Visit the credit card section on our website " http://cos.stfc.in/cos/cos_ui/ "   in that go to CREDIT CARDS tab and Apply for Card.
• Simply click the Apply Now icon to initiate your application or
• Call our ShriRam PhoneBanking numbers and we will arrange for a representative to visit you or
• Visit the nearest ShriRam branch in India

Dear Sir/Madam,You can make the payment towards your Citibank Credit Card in a number of ways.
Online payment,payment via cheque,payment via ATM,Payment through Electronic Clearance Service (ECS)

Dear Sir/Madam,the amount paid towards dues on the Credit Card is less than the Total Amount Due, Service Charges shall be levied on such outstanding (including but not limited to the EMI as above), as per the interest rate applicable and communicated in the Most Important Terms and conditions (MITC) and Cardmember Agreement. This rate is subject to change with prior notice. The applicable interest rate shall be mentioned on the monthly Statement

Interest free credit period is provided upto 52 days. Please note that the interest free credit period is not valid, if any balance of the previous months bill is outstanding or in the event of making part/minimum outstanding payment.

You can refer to the most important terms and conditions sent along with your credit card to view the charges applicable and the calculation for the same for your credit card. Alternatively, you can visit the credit card section on our website www.stfc.in for the said details.

In the event that you lose your credit card, please:

• Report the loss to ShriRam PhoneBanking or to the Visa Global Emergency Assistance Helplines immediately
• Request replacement at ShriRam PhoneBanking/Branch/Internet Banking
• File a policereport for the lost/stolen ShriRam Credit Card Please confirm the loss TollFree Number: 18001034959

If you recoveryour ShriRam Credit Card after you have reported its loss, please do not attempt to use it. Instead, please destroy the ShriRam Credit Card by cutting it into several pieces and report the same to ShriRam

Life insurance is protection against financial loss resulting from insured Individuals death. In realistic terms, life insurance provides you and your family the financial security and certainty to deal with the aftermath of any unseen unfortunate events.

The two basic elements to all individuals are:

• Risk coverage (i.e. Term Insurance)
• Savings for future (i.e. Pure Endowment)

The cost of buying an insurance policy depends on:

• Your age, health and the nature of work you do
• Policy type selected.
• Sum assured.
• Policy term.
• Premium paying term.
• Premium payment frequency.
• Riders (if any) attached to the policy.

The risk class or mortality of a policyholder is determined by an underwriting process through which a life insurance company would decide whether or not to accept a risk. The risk of death is determined by several factors such as age, sex, habits, personal and medical history, occupation, etc. The life insurance company's decision to insure your life is based on the information provided in the application form, the medical examination report (if required) etc. Be truthful whilst filling in your form so that the life insurance company can be fair in its assessment of the risks involved.

You can refer to the most important terms and conditions sent along with your credit card to view the charges applicable and the calculation for the same for your credit card. Alternatively, you can visit the credit card section on our website www.stfc.in for the said details.

Dear Sir/ Madam, Traditional Insurance products consist of Term Insurance, Endowment and Whole Life Policies. You can benefit from such instruments as they have a cash value which increases every year as you pay premiums. Some traditional life policies are participating, meaning they issue dividends. You also get a tax benefits and more over the premium on traditional life insurance is level throughout the life of the policy.

Shriram General Insurance provides an extensive range of Insurance Policies to cover almost every field of life. Any uncertainty can lead to damage resulting in huge losses. Hence it makes sense to buy a comprehensive cover to give you the all round protection. Shriram General Insurance understands these needs and offers insurance products that provide the added protection for your assets that you so love. Choose from our various products according to your needs.

• Motor Insurance Products
• Fire Insurance
• Engineering Insurance
• Marine Insurance
• Miscellaneous Insurance
• Liability Insurance

Multiple payment options via Cheque, Credit Card, Debit Card or Net Banking. As per comfort you can make the payments accordingly. We are also bringing in payment services through other means like Cash Cards, Mobile Payment solutions etc. for your convenience.

Third Party Liability insurance is mandatory for all vehicles plying on public roads in India. This covers Liability for injuries and damages to others that you are responsible for. In addition, it is prudent to cover loss or damages to the vehicle itself by way of Comprehensive/Package policy, which covers both Liability as well as Own damage to the insured vehicle. Liability Only cover is also known as Act Only cover. Category Name : Motor Insurance

The sum insured for the vehicle is called Insureds Declared Value and should reflect the current market value of the vehicle. Under Liability insurance, Third Party Liability insurance is covered. There is unlimited coverage to Third parties injury and Third party property damage is covered up to a sum of Rs 7,50,000. The Insured has the option to restrict coverage for Third Party Property damage to Rs 6,000 and this will result in a lower Liability Only premium. Category Name : Motor Insurance

The policy may be reinstated for full benefits within two years from the date of the first unpaid premium.

• The reinstatement will be considered on receipt of written application along with the proof of continued insurability of Life Assured and on payment of all overdue premiums with interest. The interest will be charged at a rate declared by the company from time to time.
• The reinstatement will be effected on company's discretion and subject to such conditions as the company in its discretion may decide.
• We will inform you whether your revival request has been accepted or rejected.
• Once the two year Revival Period is over the policy will be terminated.

life insurance agent is a representative of a particular life insurance company and can provide advice on the products marketed solely by that life insurance company. An agent who sells life insurance products is registered with the IRDA and is required to pass a pre-contract examination, conducted by NSE.IT. Always insist on seeing agent's authorization card issued by IRDA, before interacting with them.

Ideally, the term of your policy should be equal to the number of years your family will be dependent on you financially. However, ensure that your insurance payment period is also equal to the number of years you plan to work (and hence is not a burden for you). If you are one of those gentlemen who have been lucky to have a wife that has always been a homemaker, please ensure that you have a pension policy or a whole life policy that takes care of your wifes needs, in your absence as well.

• When a loss has occurred, take all necessary loss mitigating measures as though you are uninsured
• Lodge a FIR, if it is a case of bodily injury or theft.
• Intimate Shriram General Insurance on Toll Free No.
• Be ready all required documents for quicker settlement of claim.

This depends upon the type of claim. Please refer to Documents Required section. Your motor insurance policy cover remains in force for 12 months from the date of commencement (or as otherwise shown on your policy schedule).